State Farm® Insurance Agent Lara Ross
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Randy Haywood
May 29, 2026
"I’ve worked with Lara on two renter policies. Rates are pretty good and she’s fast, friendly, and will get you just what you need. She’s covered policies for me in west Chester and now Pittsburgh. Easy agent to work with."
William Chase
April 7, 2026
"Lara Ross-State Farm is truly a top shelf insurance agency!! Everyone at the office is so kind, patient and helpful. No need to look anywhere else for all of your insurance needs!"
don egan
February 12, 2026
"Laura is terrific! I called her while waiting at a vehicle title store. I needed ATV insurance immediately. PA has recently made the process of registering (obtaining a ATV title more difficult) I had to have proof of ATV insur. Laura stopped what she was doing at lunch hour, she did the research and took care of my immediate needs and emailed me the binder.
I've been a 40 plus year customer of State Farm. She takes care of all my Insur. needs. The best. Give her a call. 5 star .. 2 thumbs up for Laura!"
Sarah Frazer
January 23, 2026
"Lara is absolutely amazing! She truly cares about her clients and is there to help every step of the way. She’s been with us through so many major life events- renting an apartment, buying a car, marriage, buying a house, and having kids. She always reaches out to support us the best way possible."
Bonnie Friedmann
October 9, 2025
"I have had nothing but excellent experiences and superb customer service with the State Farm agency of Lara Ross.
Lara is one of the most helpful and “get the job done” agents I’ve worked with. I’m sticking with her agency and do not hesitate to recommend her to others.
I’ve never had a bad experience with any State Farm agent, but Lara takes my confidence in and satisfaction with State Farm to a whole new level. Finally, beyond being extremely informed and great at her job, Lara is a genuinely concerned and caring person."
Steve Medio
June 3, 2025
"Lara is a 5 Star Rock Star - I was in urgent need of a policy to meet a business deadline and she hit it out of the park. Lara listened to my needs, made recommendations, and exceeded my expectations on response time, cost/quality of the policy . Highly recommend Lara Ross - an absolute pleasure to work with!!"
Connie
April 23, 2025
"I would like to Thank, Wilsie Pleasant who is professional and personable. She was able to get me a quote that suited my needs at this time. She took the time to explain what I would receive with the package I chose and I truly appreciated her kindness and patience with me.
Wilsie, gives Outstanding Customer Service and her tone meant everything to me because receiving good customer service and respect nowadays is something that has declined significantly."
Cornell
October 16, 2024
"Came into the office for a auto quote and was greeted by a very professional and friendly employee. I will definitely be back in the near future for a quote."
Vickie Onawola
August 29, 2024
"Lara and the staff are amazing to work with!"
Bridgit Hill
August 21, 2024
"Lara and her team are amazing to work with. I would not go anywhere else for my insurance needs. Top notch customer service!"
jeff h
August 21, 2024
"Great agent and office to work with. All the employees in the office are very professional and personable. Will get you the best package that fits your needs. And rates are great with Drive Safe and Save. Thank you Lara and team."
Chris Smith
November 20, 2023
"Miss Ross and her office have had my custom for nearly a decade now. In that time they have demonstrated much more than consummate professionalism, but a personal touch for her clientele. She has sent holiday cards to my home for every major holiday. Each includes a handwritten note. Even if she has an assistant or autopen writing those out, it still demonstrates to me that she cares about the details and the personal interests of her clients. That is to say that she sees us as people, not simply numbers on a balance sheet. I will happily recommend Lara Ross to anybody seeking renters insurance or other insurance needs."
Kerry Sh
February 14, 2023
"Absolutely awesome agents work here! Helped me through the entire claim process."
AJ Maurizi
June 29, 2022
"Lara Ross and her team provide great service. I have been very happy with my State Farm policies. Thank you!"
Beth Kubes
June 14, 2022
"Very professional and quick to help with renters insurance for my daughter’s new apartment located in West Chester. Thanks Lara!"
Sofie Damnjanovic
June 7, 2022
"Lara was a fantastic agent to work through. Being confused on the insurance process was tough but Lara was efficient and completely everything so quickly. Not to mention her peppy attitude made my day. Amazing"
Julia Roehm
June 7, 2022
"Amazing customer service! I filled out a form for renters insurance and within 5 minutes I had someone email me thanking me and being a contact in case there was any questions I had."
Kris
May 9, 2022
"My husband and I appreciated the fast responses and friendly service. We are looking forward to working with this branch again."
Brian Kocur
December 13, 2021
"Lara Ross and her office have always been so responsive. They are quick to respond to questions and extremely friendly and comforting."
Sara Markley
October 14, 2021
"I only have positive feedback to say about Lara Ross and her State Farm Insurance branch. The customer service was always timely and friendly. Erika offered me clear explanation of what my policy would consist of and was able to answer any questions I had. The prices were very reasonable for the value that is offered. I would highly recommend giving them a call!"
Chris Rampino
June 18, 2021
"Erika was very helpful and professional. I wish everyone I had to deal with was like her."
Jordan Schreiber
May 25, 2021
"They were absolutely kind, quick, and helpful in helping me and my roommates figure out renters insurance. Highly recommend."
Jeff Hodgens
April 12, 2021
"Lara and her staff are both personable and professional in helping me switch my auto and renters. 5 stars is not enough. Thank you."
Cheryl Albanese
March 17, 2021
"Had an excellent experience on receiving quotes in a timely fashion, able to answer any and all questions on both auto and home owner policies."
Lauren Lindoerfer
February 2, 2021
"I am a new client, but I can already tell I’m going to love this insurance provider! So far, I have spoke with three different people (one of them being Lara herself), and they were each bubbly, congratulatory of my engagement, and responsive. I feel like they really wanted to get to know me! I am very relieved that I was able to get my new ring insured and for a fair price!"